Published by Oxford University Press on behalf of The Gerontological Society of America. Five-Star Quality Rating System (QRS) has been developed by the Centers for Medicare & Medicaid Services (CMS) to assist consumers compare nursing homes. We recommend that the star system be refined to include a consumer component.ĬMS data sets (OSCAR Long-term care MDS) Nursing homes Quality of care Quality of life. The current study compares the CMS star rating system to nursing home satisfaction data reported by residents and their families in Ohio.įindings indicate that the star rating system does not adequately reflect consumer satisfaction. The middle 70 of nursing homes get a rating of 2, 3, or 4 stars, with an almost equal number of nursing homes in each rating category. Although the components of the star rating system take into account various dimensions of quality, satisfaction of nursing home residents and their families is not taken into consideration. The first memo, Consumer Alerts added to the Nursing Home Compare website and the Five Star Quality Rating System, states that CMS will be adding an abuse indicator to Nursing Home Compare starting October 23, 2019. A nursing home’s star rating is then assigned using the following criteria: The top 10 of nursing homes with the lowest health inspection scores in each state get a health inspection rating of 5 stars. These star ratings have been widely publicized both by CMS and the national and state media. In 2008, the Centers for Medicare and Medicaid Services (CMS) implemented a five-star rating system of nursing homes in the United States.
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